Dawsons Customer Service Contact Numbers and Reviews

Phone Number:

0192 558 2420

Calls to 0871 numbers cost 13p per minute plus your phone company access charge.

Dawsons Customer Service
0192 558 2420
Dawsons Head Office
0192 558 2424

Dawsons Customer Service

The Dawsons customer service number is 0192 558 2420. It is one of the longest serving music retailers in the UK. From their music store and their online musical instrument shop, the reputed company offer musicians a huge selection of guitars, computer music, drums, Keyboards & Pianos, DJ Gears, studio equipment, PA systems, music accessories and more – all at competitive prices.

They also aim to provide outstanding customer service with helpful, expert guidance based on excellent product knowledge. Whether you’re a seasoned professional musician, an enthusiastic weekend player or are just starting out, their friendly and trained staff are on-hand to give you jargon-free advice and great service. You may deal your queries about:

  • Delivery & Returns
  • Buying Advice
  • Terms & Conditions
  • Jobs
  • Music Lessons
  • Repairs & Free Warranty
  • Finance Information
  • Nearest Store
  • Voucher codes
  • Affiliates
  • And much more…

The helpline is available Monday through Saturday: 8 am to 5:30 pm and Sunday: 9 am to 5:30 pm. You can also email to [email protected] or visit the Dawsons contact us page to know further details about the store.

Dawsons Music Education Head Office

The Dawsons music education head office phone number is 0192 558 2424. Their Education division is one of the foremost suppliers of technology-based musical equipment to schools, colleges and Universities in the UK. They’ve, for many years, building long-term relationships with their Education partners and are supporters of the various music in schools programs. These partnerships help to promote the importance of music education to all students, from every background.

Unfortunately, if you happen to have a complaint with the company, the representatives do their best to get a solution to your problem in every possible way.  Your suggestions and feedback help them to provide you with the best service and the best products. For any issues or concerns, instead, for dialling Dawsons complaints telephone number or email to [email protected], or please write to Dawsons Music Education Head office address given below:

Dawsons Music
65 Sankey Street

Dawsons Music Stores

The company has currently 11 Music Stores in the UK. All stores stock a wide selection of products, including acoustic and electric orchestra instruments, sheet music books and the very latest in music technology from all the leading brands. These are also online music retailers that have items in stock.

You may even don’t have the exact address of their stores near you. You can make a call to their customer service number to ask them about the exact details of different music store locations. If you would like to discuss any orders placed in one of their stores, please contact their appropriate store directly and they will be happy to help.

Dawsons Store Number Email
Dawsons Music Altrincham 0161 928 3302 [email protected]
Dawsons Music Bangor 0289 127 4886 [email protected]
Dawsons Music Basingstoke 0125 646 4663 [email protected]
Dawsons Music Belfast 0289 027 8555 [email protected]
Dawsons Music Chester 0124 434 8606 [email protected]
Dawsons Music Huddersfield 0148 442 7455 [email protected]
Dawsons Music Leeds 0113 203 1470 [email protected]
Dawsons Music Liverpool 0151 709 1455 [email protected]
Dawsons Music Manchester 0161 237 1770 [email protected]
Dawsons Music Reading 0118 958 1320 [email protected]
Dawsons Music Warrington 0192 562 2182 [email protected]

Dawsons Music Delivery & Returns

The company delivers from their dispatch centres in both the UK and outside the EU in a timely manner. They choose the best carrier for the job which depends on the type of package and your location. They offer free UK shipping on orders over £75, and up to 30 kg. In-stock items will be delivered within 1-3 working days to any location.

And if you are not completely satisfied with your online purchase, simply return it by an insured delivery method with all packaging intact and it in its original condition within 14 days, and they’ll gladly exchange it, offer you a different product of equal value, or give you a full refund on that particular order. Please note, they offer a 12-month warranty on all goods shipped to the EU, they do not cover the cost of returning faulty or damaged goods. If you need to return a product, please contact their customer service number in advance of returning an item. For more info on price and standard delivery, you can visit the Dawsons delivery-returns page.

Dawsons Finance Information

The music company offer a range of Finance Options, including 0% APR interest-free and low-interest loans, on their musical instruments & recording equipment. This includes loans on guitars, pianos, drum kits, DJ gear and many more instruments. Loans can be taken out over 9 to 36 months with monthly instalments and are available from £250 to £15,000. Please get in touch with their finance department by calling their customer care representative.

Additionally, you can even apply in store or online for an instant decision. Simply visit any of their stores and ask a member of staff. The application process takes no more than a few minutes and, if approved, you can take your purchase away with you there and then. Below are some of the financing criteria:

  • You must be the UK permanent resident
  • Must be 18 years of age
  • Have a bank account capable of handling direct debit payments
  • The price of the product must be over £250

For more information on the financing terms and conditions to apply, low-interest rates, the Dawsons finance information page will give you a clear idea.

Dawsons Career

Do you want to start your career at Dawson’s music? They are always on the look out for new, high-calibre members of staff for a different position. Working with this company is a unique and brilliant experience that will give you new insights on the music industry as you will work with the dedicated and professional colleagues.

They focus always on helping their customers to find the musical equipment that meets their needs. If you see yourself as a trustworthy candidate who possesses the merits of punctuality, devotion and knowledge, then this company might just be the right place you are looking for. Instead of dialling Dawsons jobs contact number to see details about current vacancies, and to find out how to apply, do visit the Dawsons career page.

Tips for Contacting Dawsons

Whether you are an existing customer or want to try its service for the first time, there are several ways of getting in contact with the company people. Some of the communication mediums available with the company are:

  • Writing a letter to their postal address
  • Newsletter Signup
  • Visiting any of the stores
  • Sending an email to [email protected] for technical support
  • Following them on social media

Contact Dawsons via Social Media

Dawsons Music

Dawsons Music

Instruments Quality


    Customer Satisfaction


      Financing Service




          International Support



            • Easy to access the website
            • 0% finance service
            • Free UK delivery on order over £75


            • No live chat
            • Complaints response slow
            • Finance for over 18 years

            Leave a Reply

            Your email address will not be published. Required fields are marked *