Matalan Customer Services Contact Numbers and Review

Phone Number:

0333 004 4444

Calls to 0871 numbers cost 13p per minute plus your phone company access charge.

Matalan Customer Services
0333 004 4444
Matalan Fax
0151 541 0325

Matalan Customer Services

Matalan customer services contact number is 0333 004 4444. You can call this number throughout the week, Monday to Sunday from 8 am to 6 pm. They are there for you for any help you require with respect to Matalan products and services. So if you need any help with buying online for enjoying the Matalan online shopping experience or you need to know how to Matalan reset the password, they will assist you. Likewise, you are meaning to use the Matalan click and collection option, but not sure about its usage, they will let you know. In addition to this, if you want to inquire about the Matalan payment methods acceptable, give them a call.

Moving forward, if your queries are regarding their delivery services, you can simply visit the Matalan delivery page. There you will get to know about the Matalan delivery time, the Matalan delivery options available and Matalan free standard delivery.

Then, for queries regarding Matalan returns policy, you can check out the Matalan returns and cancellations page. There, they have outlined the conditions under which Matalan free returns apply. They have also mentioned the returns address there. Along with it, there is a list of items on which Matalan refund policy do not apply. You will also find the Matalan cancellation form there only. However, if you need assistance with respect to Matalan returns by post, give them a call.

Also, in case you need to make Matalan complaints, get in touch with their customer services team to get your grievances addressed.

In addition to calling them, if you have any sort of query, you can also get in touch with Matalan online. You can send them an email at [email protected]. If you are emailing them simply to let them know that you are cancelling your Matalan order, include your order details to help them identify.

Moreover, you can also check out the Matalan FAQs page to check out the answers to most general questions people ask them. Matters like Matalan express delivery and what to do on reception of wrong products are mentioned there. There are very high chances you find the answer to your query here only.

Another option open to you for reaching them is through their postal address. You can write them a letter and post it to the following address. Ensure mentioning your contact details so that they can get back to you if needed. Please note that it is not their returns address.

Website Customer Services,
Perimeter Road,
Knowsley Industrial Park,
L33 7SZ

Matalan Fax

Matalan fax number is 0151 541 0325. This is just another way to get in touch with them. One can also use their fax number to contact them for corporate reasons. Therefore, if anyone has a Matalan business enquiry, they can make use of this fax number. Also, for Matalan cancellations, one can send in the filled form through fax to notify them.

Matalan on Social Media



Fashionwear Store


    Online Services


      Customer Care


        Safe and Secure





            • Wide range of fashionwear available
            • Various means to contact customer services
            • Live chat available through Facebook page


            • Only one numer to contact
            • No means to contact the career team
            • No international delivery

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