Ofwat Customer Service Contact Numbers and Review

Phone Number:

0300 034 2222

Calls to 0871 numbers cost 13p per minute plus your phone company access charge.

Ofwat Customer Services
0300 034 2222
Ofwat Customer Services Wales
0300 034 3333
Ofwat London Office
0121 644 7500
Ofwat Freedom of Information Request
0121 644 7664
Ofwat Senior Associate Media Relations
0121 644 7642
Ofwat Head of Strategic Communications
0121 644 7790
Ofwat Head of Communications
0121 644 7728

Ofwat Customer Services

Ofwat customer services contact number is 0300 034 2222. This number is valid for consumers in England, be it Ofwat household consumers, business consumers and developers. Contact Ofwat if you have questions about Ofwat water bills or complaints about your water company. However, you are advised to talk to your water company first and then escalate the matter to the Consumer Council of Water Ofwat. They do not deal with individual enquiries about water companies.

Alternatively, if you have to give feedback or Ofwat complaints, send them all to the Ofwat email address [email protected]. Likewise, if you have malpractices in the water or sewerage sector to report, make use of the mentioned email address. However, it is suggested that you solve the matter by whistleblowing procedures in your workplace only. If they do not exist or you do not feel like you can take up the matter to them, get in touch with Ofwat. Other than emailing them, you can also send them a hard copy to the following Ofwat postal address.

Case Management Office
Ofwat
Centre City Tower
7 Hill Street
Birmingham
B5 4UA
United Kingdom

Then, if you face some technical issues with the Ofwat website, send them an email at [email protected]. For example, you experience broken links or have accessibility issues.

Furthermore, if you are interested in becoming an Ofwat supplier and become a part of Ofwat procurement process, get in touch with the Ofwat procurement team at [email protected].

In addition to this, if you have questions about their investor relations, make use of the form available on the Ofwat investor relations page.

Ofwat Customer Services Wales

Ofwat Customer Services Wales contact number is 0300 034 3333. Basically, if you are a consumer in Wales contacting the Consumer Council for water, you will contact Ofwat Wales. The matters discussed above will be addressed by them for all the customers in Wales.

However, if you are contacting for a request for speaking at an event, you can fill out the Ofwat speaker and event form.

Ofwat Office

Ofwat London office contact number is 0121 644 7500. Should you need to get in touch with the London office of Ofwat, make use of the given number. Likewise, if you wish to report exceptional complaints or give feedback, the number will come in handy. To meet them in person, you can follow the Ofwat London office address below.

4th floor
21 Bloomsbury Street
London WC1B 3HF

The map to this address is available.

Moreover, you can also send them an email at [email protected].

As for the Ofwat Birmingham office, the address has been shared below.

Centre City Tower
7 Hill Street
Birmingham B5 4UA

The map to Ofwat Birmingham is available.

Ofwat Freedom of Information Request

Ofwat freedom of information request contact number is 0121 644 7664. Now, if you need to access the information, published by Ofwat, under the Ofwat freedom of information act, you can give them a call here.

Alternatively, you can send them an email at [email protected].

Also, you can fill and submit the online subject access form to place the relevant request.

Ofwat Senior Associate Media Relations

Ofwat senior assosciate media relations contact number is 0121 644 7642. You will reach Fintan Hastings by dialling this number. He is one of the members of the Ofwat media team. Therefore, if you have questions and requests for Ofwat press releases, Ofwat publications and Ofwat news, get in touch with him. Likewise, if being a journalist you want to arrange for an interview with someone at Ofwat, he will facilitate you.

Then, generally, if you want to contact Ofwat for queries relating to the Ofwat media centre, you can also send an email at [email protected].

They also offer out of hours services for the journalists. You can contact them until 9 pm on weekdays and between 9 am and 9 pm at weekends and bank holidays. Contact any of the Ofwat press office numbers and you will be forwarded to one of the duty press officers.

Ofwat Head of Strategic Communications

Ofwat Head of strategic communications contact number is 0121 644 7790. The number belongs to Angela Maher and she can be contacted by an alternate media person at Ofwat. For all the related queries, get in touch.

Ofwat Head of Communications

Ofwat head of communications contact number is 0121 644 7728. The number belongs to Mark Anderson who is head of communications for market outcomes and enforcement. He is one of the members of the media team who you can contact for all the queries relating to his area of expertise.

Contact Ofwat on Social Media

Ofwat

Ofwat
9.8333333333333

Water regulatory authority

10/10

    Complaints Handling

    10/10

      Information Access

      10/10

        Pros

        • Information is easy to understand
        • Publications available on the website only
        • Provides access to information

        Cons

        • Do not regulate drinking water quality
        • Does not regulate in Northern Ireland and Scotland
        • Opening hours not mentioned

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